Please contact our customer service hello@theartchi.com
Delivery
You will receive a tracking number when your order is dispatched. Just click on the tracking number to track your parcel. That’s it!
Your order will arrive within 2-6 business days.
We don’t like shipping fees like you and if you exceed the basket size of £150, you’ll be eligible for free shipping!
We use only express service for all around the world.
We ship everywhere.
Please check here for shipping prices.
We use DHL,UPS, Fedex, TNT and DPD. Once the parcel has arrived in the correct country for delivery couriers may use local postal services and couriers.
Yes we have collection service for some products, please request from customer service which product you would receive from our warehouse, they will let you know if the product is in our warehouse.
We will investigate this issue if you face it. Please contact our customer service.
Yes you can change it for same country, If you want to change it for another country, we do not change it because your order documentation is prepared depends on your country you ordered.