Unfortunately, we are not able to include any gift message in your order. We are still working for this service.

You will receive a tracking email. If you are having any problem with your tracking, please contact us.

If your order is not dispatched yet, you are able to cancel. However, it can not be cancelled after being dispatched.

Unfortunately, due to the security protection, we are only accepting the orders via our website.

Please email us for your request to hello@theartchi.com